Find Out How Our Process Can Guide You
Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it's being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or carefully planning, engineering, and construction of your custom smart home solution, we take pride in providing the best service possible. From start to finish, you can expect nothing but an exceptional experience from all of us at Constellation every time.
We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit our showroom to setup your in-home consultation. We will work with you to come up with a date and time that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.
SYSTEM DESIGN & ENGINEERING
Comprehensive and thoughtful system design and engineering up front leads to the best balance of functionality, reliability and aesthetics in the end result. Avoid costly mistakes or order changes, having to do something twice, or tearing up walls once they’ve been closed. Careful attention is given to the numerous details involved with smart technology and integrated systems to ensure they are easy to use and deliver consistent performance and allow for future expansion or upgrades. Everything from wiring infrastructure, hardware location, control device placement, user interface design, power management and blending equipment with architectural elements and interiors is planned out in advance. We coordinate with architects, engineers, interior designers, general contractors, and affected sub-contractors.
Once we’ve determined a scope of work and created the design documentation that will support the installation, our project management team will coordinate with your build team and various trades working in your home or business to understand everyone's needs. They'll communicate with our internal teams and vendor partners to facilitate the completion of our work on time and on budget. At , we understand the importance of delivering on schedule.
A defined scope, a thoughtful design, documentation — none of these things create that wow moment in your new smart home or business without the wonderful work of our installation team. Our technicians have years of technical training, installation and troubleshooting experience. Years spent honing their craft, attention to detail, and a commitment to flawless execution is what allows us to deliver on best in class systems for our clients.
Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.
Service and Support
With technology changing so rapidly, it’s important to choose a provider that can not only help you with effectively identifying your needs today, but a provider that will also be there to offer exceptional service and support for the life of your purchase. Our team values your business and will be here to help answer any questions that you have about your new system or to recommend upgrades as technology changes to your existing setup. Count on us to be your technology experts!